FAQ

WHEN WILL MY ORDER BE SHIPPED?

Due to the COVID-19 virus and social distancing practices USPS is expecting delivery delays. Please expect longer than usual shipping times.

We drop off packages to the post office (USPS) every week. 

For orders in the United States it takes 5-7 days for USPS to deliver orders. 

For international shipping please allow an additional 7-21 business days.


SHIPPING ADDRESS ISSUES

Nerd Square WILL NOT BE HELD LIABLE for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments. 

It is the customer's responsibility to provide the correct shipping address information. If the address information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes.


DO YOU ACCEPT CREDIT/DEBIT CARDS?

Yes, we accept PayPal and debit/credit cards. If you only see a PayPal button at checkout, click on it and then you will see an option to checkout as guest. Once you put in your email then you can pay with your card. 


RETURNS/EXCHANGES

All items purchased are final sale. We do not offer exchanges, or refunds for items.

If the product you received is deemed defective your order is eligible for a return or exchange.

Thank You for understanding this policy!


WILL I RECEIVE A TRACKING NUMBER

Yes, once you place an order you will get a confirmation email stating that your order was received. Once your order is shipped you will get another email with tracking information. 


IS MY N2RD SHIRT MEN's OR WOMEN'S SIZING?

All Nerd Square shirts, hates, and hoodies are unisex sizes.